Privacy Policy

Effective Date: July 27 2025
Last Updated: March 27 2026

At SpeedyDrone Canada (“SpeedyDrone,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.speedydrone.ca (the “Site”), contact us, make a purchase, request support, or otherwise interact with our business.

By using our Site or providing us with personal information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Company name
• Payment details
• Order details
• Product inquiry information
• Information you provide when contacting customer support
• Information submitted through forms, quote requests, pre-orders, or newsletter sign-ups

Information collected automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Time spent on pages
• Site interactions
• Cookies and similar tracking technologies

Information from third parties

We may receive information from service providers and partners such as:

• Shopify
• Payment processors
• Shipping and logistics partners
• Marketing and analytics providers
• Fraud prevention and security providers
• Customer support tools
• Advertising platforms

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Provide shipping, delivery, and in-store pickup services
• Communicate with you about your orders, quotes, pre-orders, and inquiries
• Provide customer service and technical support
• Send transactional emails and service-related communications
• Detect, investigate, and prevent fraud, abuse, or security incidents
• Improve our website, products, services, and customer experience
• Personalize your shopping experience
• Conduct analytics and measure site performance
• Send marketing communications, promotions, and updates where permitted by law
• Comply with legal, regulatory, tax, accounting, and reporting obligations

3. Consent

By providing your personal information to us, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy, except where otherwise required by law.

Where required, we will seek your consent for specific activities, such as receiving marketing communications or the use of certain cookies and tracking technologies.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain products or services to you.

4. Emails and Marketing Communications

If you subscribe to our newsletter or opt in to receive promotions, we may send you marketing emails about our products, services, offers, events, and updates.

You can unsubscribe from marketing emails at any time by:

• clicking the unsubscribe link in the email, or
• contacting us using the contact details below

5. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

• operate and secure the Site
• remember your preferences
• keep items in your cart
• understand how visitors use the Site
• improve performance and user experience
• support advertising and remarketing efforts

These technologies may be used by us and by third-party providers such as Shopify, analytics providers, and advertising partners.

You can control cookies through your browser settings. In some cases, disabling cookies may affect Site functionality.

6. How We Share Your Information

We do not sell your personal information in the ordinary meaning of the word “sell.” We may share your information with trusted third parties where necessary to operate our business, including:

• Shopify, which powers our online store
• payment processors to securely process payments
• shipping carriers and fulfillment partners to deliver orders
• technology, hosting, and website service providers
• analytics and advertising providers
• customer service and communications providers
• legal, accounting, insurance, and regulatory advisors where necessary
• law enforcement, regulators, or other parties where required by law or to protect our rights

If we share personal information with service providers, we expect them to handle it appropriately and only for authorized purposes.

If your information is processed by third-party platforms used on our store, such as Shopify and installed apps, some information may be stored or processed outside your province or outside Canada, and may be subject to the laws of those jurisdictions.

7. Payment Information

Payments made through our Site are processed by third-party payment providers. We do not store full credit card numbers on our own servers. Payment information is handled by secure payment processors in accordance with their own privacy and security practices.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including to:

• complete transactions
• maintain business and tax records
• resolve disputes
• enforce agreements
• comply with legal obligations

When personal information is no longer required, we will delete it, anonymize it, or securely destroy it, subject to applicable legal retention requirements.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Your Rights and Choices

Subject to applicable law, you may have the right to:

• request access to personal information we hold about you
• request correction of inaccurate or incomplete personal information
• withdraw consent, where processing is based on consent
• ask questions about how your information is handled
• make a complaint about our privacy practices

To make a privacy request, please contact us using the contact information below.

11. Third-Party Services and Links

Our Site may include links to third-party websites, apps, or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our Site is not intended for children, and we do not knowingly collect personal information from children without appropriate consent where required by law.

13. International Visitors

If you access our Site from outside Canada, please note that your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, legal requirements, or operational needs. The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact us at:

SpeedyDrone Canada
Website: www.speedydrone.ca
Email: feedback@speedydrone.ca
Phone: 647-629-8799
Mailing Address: 991 B Bay St Toronto Canada

If you are not satisfied with our response, you may also have the right to contact the Office of the Privacy Commissioner of Canada.